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Perspective:
Perspective
20 Oct 2023
5 minute read

2024 Global Insurance Outlook

Insurers evolving to address changing operating environment and precipitate even greater societal impact

In 2024, transformation will be fundamental both in terms of how the insurance industry operates and the role it plays in society. This change, though, won’t occur without deliberate, strategic planning and enterprise-wide optimization efforts. So where should leaders focus first? 

In 2024, transformation will be fundamental both in terms of how the insurance industry operates and the role it plays in society. This change, though, won’t occur without deliberate, strategic planning and enterprise-wide optimization efforts. So where should leaders focus first? 

The 2024 Insurance Outlook presents ideas around adopting the latest advanced industry technologies, based on automation, artificial intelligence, advanced analytics, modernizing an industry workforce, traditionally siloed and stagnant, for optimal customer-centricity, becoming ambassadors for ESG and DEI initiatives to meet a wide variety of new stakeholder demands, remaining vigilant to and ready for M&A, insurtech investment, and other finance and accounting opportunities.

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2024 global insurance outlook

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Arthur Calipo

National Insurance Leader
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