Yann is a Partner in Monitor Deloitte's Strategy Practice, in Deloitte Consulting, in Brisbane. He is a specialist in customer strategy and innovation, working in consumer and public sector. With a background in corporate finance and over 20 years’ experience in strategy consulting in Asia-Pacific, North America and Europe, he brings a blend of analytical, creative and facilitation skills required to drive effectively strategy projects.
Yann is a leader in Monitor Deloitte Australia's Innovation and Customer Strategy practices. He is also the Lead Client Service Partner for Super Retail Group and Shine Corporate, and a key account team member for RACQ and Transport & Main Roads QLD.
Since joining Deloitte, Yann demonstrated his passion for customer-led strategy and design by founding Queensland's Customer Community of Practice (COP) and for training by creating Brisbane Consulting Learning & Development Committee.