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Digital Banking Maturity
Charting the road ahead for digital retail banking in India
Digital Banking Maturity (DBM) report is the world’s largest benchmarking study of digital retail banking channels, encompassing 304 banks from 41 countries across five continents, including key economies, such as the US, China, India, the UK, and Brazil.
In the context of India, Digital Public Infrastructure (DPI) forms the backbone of digital transformation. Aadhaar, for instance, has been a cornerstone of DPI, while the introduction of UPI strengthened the digital payment infrastructure.
